COVID-19. Important Information
With the concerns about COVID-19, we want to keep you up to date with the measure we are implementing. These will change so read the Government of Jersey advice pages for the latest guidance about how to stay safe and to protect others in our community. If you fall into the severely vulnerable category, you are strongly encouraged to follow the current Government of Jersey advice.
For the protection of both yourself, others taking part and our community – Be Honest! Follow the Government of Jersey advice.
Travelling to Jersey
The latest Government of Jersey Safer Travel Regulations is here.
You are not required to self-isolate for 14 days if you agree to undergo a Polymerase Chain Reaction (PCR) COVID-19 test on arrival.
While awaiting your test result, you are encouraged to take reasonable steps to limit the time you spend away from your residence. And, to limit social contact during this time.
When selecting the date of your activity, please allow sufficient time to get your PCR test results.
Please ensure everyone you have booked is aware of our Covid-19 policy.
Our COVID-19 Measures
As an outdoor centre, we are in an excellent position to minimise the risk of infection as our activities allow plenty of space between everyone. The outdoors are recognised to be an ideal environment in which we can limit close contact and minimise the risk of infection.
We may contact you the evening before to confirm the booking. If we need to cancel because one of our staff develops symptoms, we’ll offer a refund or the opportunity for you to rebook.
Tell us before you arrive if you -or anyone in your party:
Have any of the following symptoms; new persistent cough, fever, shortness of breath (wheezing), sore throat, fatigue, abdominal pain, nausea, diarrhoea, nasal congestion.
If anyone in your party has:
Recently been in contact with a person who has tested positive for COVID-19?
Recently tested positive for COVID-19?
You can cancel and get a refund up to 24 hours before the activity.
If, on the day of your activity, you realise you are unwell or, have been alerted you have been in contact with someone with Covid-19 symptoms we’ll issue a credit so you can rebook.
Follow the current physical distancing rules. If you are booking people who are not members of your household, please ensure everyone in your party is aware -and follow- the current physical distancing rules.
Client Details & Contact Tracing
When you book we’ll require the names and addresses of everyone listed in your booking. This information may be critical to support contact tracing if it is later discovered that someone taking part in the activity had COVID-19.
We limit the total number of participants to maintain small groups.
There is also the option to book the entire activity as a private event for your household.
- We only accept bookings made in advance online
- Health and acceptance of risk paperwork are now completed when you book so there is no need to share pens and paperwork on the day.
On arrival, your guide will inform you of our current Covid-19 safety procedures.
The outdoors is considered to be a low-risk environment. Our seabed walks allow you to walk with lots of physical distance across the seabed.
We have hand-sanitizer and hand-washing at the beginning and end of your activity. Staff also carry a small bottle of hand-sanitizer with them in case you need a top-up. Remember to regularly wash your hands, e.g. if you have returned from your car, been to a cafe to buy some water etc.
If you need assistance when putting on equipment, we’ll ask a member of your household to assist. If you need help from the guide, you’ll be asked to turn your head away from them to reduce airborne transmission.
During the walk, we will maintain a physical distance.
Avoid gathering close together except with members of your household is not advised.
Gear and equipment e.g. Wellington boots, walking poles, windproof jackets are washed after use.
Help all of us by maintaining physical distancing, following staff advice and staying safe. If our staff become ill, there is a change in the advice issued by the Government of Jersey; we will endeavour to give you as much notice as possible so you can decide if you want to rebook, receive a credit voucher or get a full refund.
Any changes necessary will be implemented based on Jersey’s Safe Exit Framework.
Updated. 31 July 2020
You can call us on 07797 853033.
Dates are uploaded for the rest of 2020 and soon for early 2021.
Gift vouchers are valid for two years.